Admin console wish list feature
I’ve been fortunate enough to have to go through a bunch of suspended items on our production server from the last week and do some impact analysis – understand what failed, why it failed, what is the impact on the business, and how we can mitigate (technically or non-technically)
I have to admit this is very interesting work, but I suspect only until it gets somewhat repetitive...
Anyway, this has made me come up with a new wish list item for BizTalk, this time for the admin console –
I was going through all the items in the list, for each one I had done some investigation, and possibly raise some queries with others to understand the process/impact/etc.
Getting answers takes a while, so I end up having a bunch of suspended/dehydrated items waiting there until I can get around to resume/terminate them.
To make matters worse - often in BizTalk server you would get more than one instance in the admin console that relates to a failure. the send port might be suspended, the orchestration sending the message might be suspended as a result and another orchestration that called that (or that is waiting for a correlated response) might simply be dehydrated)
All of this made it harder to know, at a glance, where I stand - what have I looked at, what haven't I checked yet, what is this one waiting for and which other process it relates to.
I think there are a bunch of feature that can be added to the admin console to make this work much better.
Things like being able to relate several suspended items together, tagging/colour coding items to categorise them, adding notes to items to indicate where in the investigation process I am etc.
I'm aware that there are several tools out there to help track support tickets etc. but they lack the relation to the tools admin use to monitor the application - in our world this would be primarily the BTS Admin Console!